Here for every part of the journey

A little help,
a little more peace.

Thoughtful answers and personal care, whenever you need us. Find a quick answer below, or send us a note.

Explore customer care

A few things you may be wondering

Frequently asked
questions.

Clear answers, offered with care. If you don't see what you need, we're only a message away.

01Are the products available to order now?

Not yet. The pieces currently shown are illustrative product concepts, and checkout is still in test mode. We are not accepting or fulfilling live orders. We will update the shop when product details and availability are confirmed.

02Where will you ship, and what does it cost?

When live ordering opens, we plan to ship within the United States. Standard shipping is free. Please allow 1–3 business days for processing and an estimated 3–7 business days in transit after dispatch. Delivery estimates are not guarantees.

03What is your return window?

Eligible items may be returned within 30 calendar days of delivery. Items should be unworn, unused, and in their original condition and packaging. Please email us before sending a return so we can provide instructions.

04What if my order arrives damaged or incorrect?

Please contact us as soon as possible with your order number and clear photos of the item and packaging. We will review the issue and work with you on an appropriate resolution.

05How are my payment details protected?

For future live orders, payment details will be handled through Stripe’s hosted checkout. Selah Faith Co. does not receive or store your full card number or security code.

06How can I reach customer care?

Send a message using the form above or email leslie@selahfaithco.app. For an order question, include the order number so we can help more efficiently.

A simple, considered process

Shipping &
returns.

When ordering opens, we want every detail—from dispatch to a possible return—to feel clear and cared for.

Delivery

Made simple.

Free standard U.S. shipping. Allow 1–3 business days for processing and an estimated 3–7 business days in transit after dispatch.

Returns

Room to reconsider.

Eligible items may be returned within 30 calendar days of delivery, unworn and in their original condition. Contact us first for return instructions.

A gentle note

Not live just yet.

Our current products are illustrative concepts and checkout is in test mode. We are not accepting or fulfilling live orders at this time.

Read the full shipping & returns policy

Your information, treated with care

Privacy &
terms.

Learn what information is used to support a future purchase, how payments are processed, and the terms that apply when the shop opens.

Explore privacy & terms